Accident Management

Accident Management

In the unfortunate event that your Audi has sustained body and paint damage, please allow one of Caffyns Audi appointed Centres of Excellence to restore your car to it’s pre-accident condition.

By entrusting our approved bodyshops you can enjoy the many benefits on offer:

● Assistance in liaising with your insurance company to expedite your claim

● Where necessary assistance in claiming back from the ‘at fault’ insurance company

● All repairs carried out by our officially approved Audi Body & Paint Centre of Excellence which guarantees the strict use of genuine Audi parts and approved repair methods. This safeguards your Audi’s resale value and the continued validation of its warranty

● In accepted ‘non-fault’ cases ‘Like for Like’ courtesy car

● Collection and delivery service

● Access to professional legal advice for any Uninsured loses or compensation queries

**IMPORTANT**

YOUR RIGHTS

● You are entitled to a “Like for Like” replacement vehicle if you are involved in a non-fault Accident

● You are entitled to take your vehicle to an establishment of your choice for the repairs

● You only need to get one estimate

Please speak to Service Reception to arrange an appointment